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[1]  Outsourcing Software Maintenance: Processes, Standards and Critical Practices
Authors: Robillard, P.N., Kerzazi,N., Tapp, M., Hmima, H.
Reference: IEEE 20th Canadian Conference on Electrical and Computer Engineering, CCECE07, CD proceeding
Page(s): x-x
Date/Year: Apr. 2007
None available.

[2]  L’influence du processus sur la qualité du produit
Authors: Dulipovici, M., Robillard, P.N.
Reference: Ingénierie des systèmes d’information, Vol.9/5-6
Page(s): 103-116
Date/Year: 2004
None available.

[3]  A framework for assessing the use of third-party software quality assurance standards to meet FDA medical device software process control guideline's
Authors: Bovee, M.W.; Paul, D.L.; Nelson, K.M.
Reference: Engineering Management, IEEE Transactions on , Volume: 48 Issue: 4
Page(s): 465-478
Date/Year: Nov. 2001
Regard sur l’application du SQA sur les logiciels dans les engines médicaux et comment on pourrait verifier la conformance (FDA)

[4]  Quality through Managed Improvement and Measurement (QMIM)
Authors: Katalin Balla
Reference: Towards a Phased Development and Implementation of a Quality Management System for a Software Company, Software Quality Journal 9(3)
Page(s): 177-193
Date/Year: Nov 2001
The paper describes results of a longitudinal study of developments in the area of software product and process quality improvement within a Hungarian software company, IQSOFT Ltd. This company has been active in this area since 1993, trying to build, introduce and maintain an efficiently working quality management system which, e.g., fulfils the ISO 9001 requirements, allows steady software process improvement and, at the same time, conforms to company's own needs

[5]  Personal quality management with the Personal Software Process
Authors: Koch, A.S.
Reference: Software Engineering Education and Training, 2001. Proceedings. 14th Conference on
Page(s): 43
Date/Year: 2001
Emphase sur l’ingénieur logiciel comme élément primordial dans l’amélioration de la qualité : regard sur le PSP, ses bénéfices et ses activités.

[6]  Software quality management and software process improvement in denmark
Authors: Kautz, K.; Ramzan, F.
Reference: System Sciences, 2001. Proceedings of the 34th Annual Hawaii International Conference on
Page(s): 1776-1785
Date/Year: 2001
Élaboration d’un questionnaire sur l’assurance qualité du logiciel et l’évaluation/amélioration des processus. Présentation des résultats de ce questionnaire dans une compagnie du Denmark.

[7]  Using a coding standard to improve program quality
Authors: Xuefen Fang
Reference: Quality Software, 2001. Proceedings.Second Asia-Pacific Conference on
Page(s): 73-78
Date/Year: 2001
We address the problems of software products at the source code level, and deal with those problems by using a coding standard. We describe a quality assurance method using coding standards in program design and implementation, and report our program quality improvement practices and observations using a Java programming coding standard.

[8]  Developing a usage-based software certification process
Authors: Voas, J.
Reference: Computer , Volume: 33 Issue: 8
Page(s): 32 –37
Date/Year: Aug. 2000
The author proposes an alternative to process-based methods of assuring software quality: a certification process that will provide product-based and trustworthy quality guarantees for commercial software packages.

[9]  A measurement-based approach for implanting SQA and SCM practices
Authors: Visconti, M.; Guzman, L.
Reference: Computer Science Society, 2000. SCCC '00. Proceedings. XX International Conference of the Chilean
Page(s): 126-134
Date/Year: 2000
This paper focuses on two software process areas, software quality assurance (SQA) and software configuration management (SCM), and proposes a set of generic tools to assist in the implantation of specific practices for them.

[10]  Software product improvement with inspection. A large-scale experiment on the influence of inspection processes on defect detection in software requirements documents
Authors: Biffl, S.; Halling, M.
Reference: Euromicro Conference, 2000. Proceedings of the 26th , Volume: 2
Page(s): 262-269 vol.2
Date/Year: 2000
In the early stages of software development, inspection of software documents is the most effective quality assurance measure to detect defects and provides timely feedback on quality to developers and managers. The paper reports on a controlled experiment that investigates the effect of defect detection techniques on software product and inspection process quality.

[11]  The role of software process improvement into total quality management: an industrial experience
Authors: Della Volpe, R.L.; Nobre, F.S.M.; Pessoa, M.S.P.; Spinola, M.
Reference: Engineering Management Society, 2000. Proceedings of the 2000 IEEE
Page(s): 29-34
Date/Year: 2000
The aim of this paper is to present NDB's experience in the implementation of software quality management-SQM, by applying the experience culture and successful practices already institutionalized in an environment of total quality management-TQU. The paper also proposes to answer doubts of implementation, problems faced in development of activities as well as the found solutions, lessons learned and SQM benefits.

[12]  A systematic approach to software safety
Authors: Singh, R.
Reference: Software Engineering Conference, 1999. (APSEC '99) Proceedings. Sixth Asia Pacific
Page(s): 420-423
Date/Year: 1999
The paper briefly presents a modified software quality framework that could be employed to address critical software specifications, primarily of safety, within the context of total quality and with differing interests of stakeholders in mind.

[13]  The role of 'culture' in successful software process improvement
Authors: Sharp, H.; Woodman, M.; Hovenden, F.; Robinson, H.
Reference: EUROMICRO Conference, 1999. Proceedings. 25th , Volume: 2
Page(s): 170-176 vol.2
Date/Year: 1999
But what aspects of the context are relevant and how can they be identified? To begin addressing this question we have been studying the adoption and evolution of software quality management systems using techniques from the social sciences to collect data from five organisations of different sizes. This paper reports on our experiences of a week-long study of one organisation.

[14]  A quality model: how to improve the object-oriented software process
Authors: Alonso, F.; Fuertes, J.L.; Montes, C.; Navajo, R.J.
Reference: Systems, Man, and Cybernetics, 1998. 1998 IEEE International Conference on , Volume: 5
Page(s): 4884-4889 vol.5
Date/Year: 1998
We have established a quality model for the object oriented paradigm. Quality is divided into factors and these into criteria. We have designed 350 measures, bearing in mind a particular attribute of the object orientation, and have been connected to the criteria to set up the model. We outline a new methodology for applying this model to improve the object oriented software process by establishing a set of steps to be applied in the phases of object oriented development.

[15]  Software quality assurance-concepts and misconceptions
Authors: Runeson, P.; Isacsson, P.
Reference: Euromicro Conference, 1998. Proceedings. 24th , Volume: 2
Page(s): 853-859 vol.2
Date/Year: 1998
The software quality assurance (SQA) key process area in the capability maturity model (CMM) is elaborated, i.e. activities for monitoring adherence to the processes. The term SQA creates some misconceptions and confusions with the general quality management concept. The SQA concept is compared to quality management and the differences and similarities are elaborated in order to eliminate the misconceptions. Furthermore, some experiences from supporting the implementation of the SQA concepts in two different software companies are briefly reported.

[16]  A critical look at ISO 9000 for software quality management
Authors: DIRK STELZER
Reference: Software Quality Control 6(2)
Page(s): 65-79
Date/Year: Jan 1997
The paper summarizes, discusses and reviews eleven of the most popular arguments against the ISO 9000 standards. The review of the criticism is based on findings of two empirical surveys among European software suppliers that have implemented an ISO 9000 quality system. The paper concludes with suggestions and guidelines for advances in software quality management concepts, such as the ISO 9000 family, CMM, BOOTSTRAP and the emerging SPICE standard.

[17]  PROCESSUS – Integration of SEI CMM and ISO quality models
Authors: IVAN ROZMAN
Reference: Software Quality Control 6(1)
Page(s): 37-63
Date/Year: Jan 1997
The definition of a quality management model which would conform to the requirements of both models and use the advantages of each was a key goal of our research work within the project PROCESSUS.1 Research work was conducted in two steps: first, the detailed comparison of both models was made in order to define their common issues and specifics of each model, and secondly, the integrated model based on the results of the comparison was defined. In this paper the comparison method and results are described. Further, a method for the integration and a framework of the integrated model are presented. The core of our work is actually the content of the integrated model.

[18]  Software process improvement: making it happen in practice
Authors: A. SWEENEY
Reference: Software Quality Control 6(4)
Page(s): 265-274
Date/Year: Jan 1997
In any organization reaching a quality standard means embarking on a programme of continuous change. Change is, however, disruptive and to many of those affected unwelcome so it is important to approach this task carefully if genuine overall improvement is to be achieved. This paper offers some views on this issue based on the experience of attempting to help define and implement a Quality Management System (QMS) for an IT organization over a two-year period.

[19]  B2: Software Quality Processes Session Introduction
Authors: Chroust, G.
Reference: EUROMICRO 97. New Frontiers of Information Technology., Proceedings of the 23rd EUROMICRO Conference
Page(s): 113-114
Date/Year: 1997
Session introduction

[20]  Software process improvement: biting the bullet
Authors: Bom, B.
Reference: Innovation in Technology Management-The Key to Global Leadership. PICMET '97: Portland International Conference on Management and Technology
Page(s): 625
Date/Year: 1997
An overview of a software quality system and software development policy is presented, some important lessons learned with the prominent industry standards are described, and implementation costs of the software process improvement program are discussed. A discussion around the benefits of this work conclude the presentation.

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The bibliography database contains about 760 entries ranging from 1996 to 2008. These are the results of a meticulous research on IEEE, ACM and Kluwer Online databases. You can use the [Perform a search] link to browse through our database. Instructors can also submit new entries using the [Add to the bibliography] link.

New categories could also be suggested by contacting us: pierre-n.robillard@polymtl.ca.